One Solution Light + Control
   
   
Terms and Conditions
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Contracts
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Contracts will only be established for projects which require installation services.
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Payment Terms
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All payment terms are considered deposit due with order and balance due before shipment unless otherwise accepted by One Solution Light + Control.

Upon review of purchaser's credit, we reserve the right to accept any of the following terms:

1) 100% deposit
2) 50% deposit and 50% balance due upon shipment.
3) 50% deposit and balance Net 30
4) Contracted progress payments on approved contracts
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Shipping Policy
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All shipment dates are considered estimates and are not guaranteed. All products will be tendered and shipped F.O.B. Manufacturer's plant or warehouse and may be tendered for delivery in multiple shipments.
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Return Policy
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All lighting products are made to specification and returns are not accepted. If the project is cancelled, you will be charged full price for all lamp products that have been manufactured. There is a 35% restocking fee for all unused components, transformers and peripherals if an order is cancelled.
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Terms of Use
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One Solution Light + Control reserves the right to change the terms, conditions, and notices at any time, and such modifications shall be effective immediately upon posting of such changes. You are therefore responsible for regularly reviewing these Conditions of Use and additional terms or notices posted on the One Solution Light + Control website. Your continued access of this website shall be deemed your conclusive acceptance of the modified agreement.

You may print or download portions of the materials from various areas of this website solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials.

You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the website contents without the prior express written consent of One Solution Light + Control.

One Solution Light + Control grants you limited license to access and make personal use of this website and not to download (other than for page caching purposes) or modify it, or any portion of it, except with the express written consent of One Solution Light + Control. This website or any portion of this website may not be reproduced, duplicated, adapted, copied, sold, resold, transmitted or otherwise exploited for any commercial purpose without the express written consent of One Solution Light + Control.

It is further understood and agreed that One Solution Light + Control cannot and does not guarantee or warrant that files made available for downloading through the One Solution Light + Control website will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties.

It is your responsibility for implementing sufficient safeguards and procedures to ensure that any files obtained through One Solution Light + Control are free from such contaminations.
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Warranty
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We take great pride and craftsmanship in developing all of our lighting systems for our many clients. As a result, our systems will give you years of trouble free service. If for any reason, you require our assistance please have your warranty certificate available. Please review these warranty terms and if you have any question, please contact us.

1 Year Exclusive LED Lamp Warranty

All our LED fixtures have our exclusive 1 Year Fixture Warranty. Any fixture that fails within 1 year will be replaced at no charge. The only exception to the warranty is breakage. If the fixture is broken, it will be replaced at our standard rate and re-installed at time and material rates.

1 Year Components Warranty

All other components will have our 1 Year warranty. The wiring fasteners, and sealants are all warranted for one year because these products have UV degradation and building movement may affect their life span. Though we use the highest quality materials in our development, UV light and building movement are beyond our control.

1 Year Labor Warranty

Field labor will have our 1 Year Labor Warranty. If your lighting system requires service within the first year, you will not be charged for the service unless there is breakage to a part of the lighting system. After the first year, you may be liable for the labor and/or materials for a service to your system. High-reaching or special equipment is excluded from your warranty. If high-reaching or special equipment is required to reach the fixture or transformer installation location, you will be responsible for the cost of such equipment.